Frequently Asked Questions

Answers to the questions we hear most often. If something isn’t covered here, feel free to contact us.

Getting Started

No referral required. Physical therapists in most states can evaluate and treat patients through direct access without a physician’s referral. Beyond the initial visit, if a referral is required, we can help you understand what documentation you may need.

A free, 15–20 minute conversation. No intake forms, no commitment. We’ll talk through what you’re dealing with, what your performance and daily life looks like, and whether PerformWell is the right fit. If we’re not the right match for what you need, we’ll say so and point you somewhere useful.

Any relevant imaging (MRI, X-ray reports), a list of current medications, and your insurance card if you’d like a superbill. Wear or bring clothes you can move in — an initial evaluation usually includes movement assessment. Dancers: bring a dance bag.

For performers and athletes, please bring in your shoes, skates, instruments or other equipment you use regularly for your training to assist with the evaluation.

Yes. PerformWell works with performing artists and athletes at every level — pre-professional students, recreational performers, community theatre participants, and adult returners to art and sport. What matters is that your training matters to you and you want care that understands that.

Cash-Based Physical Therapy

PerformWell does not bill insurance directly. You pay at the time of service. We provide a superbill if needed for reimbursement.

Insurance contracts limit how many patients a PT can see per hour and how much time each visit can receive. Being out-of-network removes those constraints. Your session belongs entirely to you — no aide time, no shared slots, no treatment decisions driven by billing codes. It allows Dr. Schuyten to maintain a caseload where they know each patient’s full situation, not just their diagnosis.

Yes. Physical therapy services typically qualify as an eligible medical expense for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). Check with your account administrator to confirm your plan’s specific rules.
Call the member services number on the back of your insurance card and ask: “Do I have out-of-network physical therapy benefits, and if so, what is my deductible and reimbursement percentage?” Mention it on your discovery call and we can walk through what to ask.

Sessions + Scheduling

60 minutes

This depends on what you’re dealing with and where you are in your performance season. Acute injuries often benefit from more frequent visits early; maintenance and performance optimization work might be once a week or less. Dr. Schuyten will give you a realistic picture at your first appointment — not a fixed package designed to maximize visit count.

Start with a free consultation. Existing patients schedule through the patient portal link provided at intake.

Virtual Physical Therapy

For many conditions, yes. Virtual PT works well for movement analysis, therapeutic exercise instruction, postural correction, education, and return-to-activity planning. It’s less suitable for conditions requiring hands-on manual therapy. We’ll be honest on your consultation call whether virtual is a good fit for your specific situation.

A smartphone, tablet, or computer with a camera and microphone. Stable internet. A clear area of about 6×6 feet to move in. Sessions use a HIPAA-compliant telehealth platform — you’ll receive a secure link before your appointment.
PT licensure is state-specific. Please mention your location when reaching out and we’ll confirm whether virtual services are available to you.

Injury Screening

A systematic assessment of how your body moves — identifying areas of weakness, restricted mobility, or compensatory patterns that could lead to injury under performance demands. Proactive, not reactive. Available for individuals and organizations.
Yes. PerformWell offers half-day and full-day group screening formats for performing arts organizations. Contact us to discuss scope, logistics, and scheduling.

Organizations + Consulting

Dance companies, performing arts conservatories, university dance and theatre programs, pre-professional training programs, secondary schools, studios, rinks, gyms, production companies, music programs, and sports organizations. The common thread is that performing artists and athletes are central to the organization’s work.

With a conversation about what the organization is trying to accomplish. Contact us and we’ll set up a call to understand scope before a proposal is discussed.

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